BorrowHive Support
These articles explain BorrowHive product behavior. They are not legal or tax advice.
Find guidance for verified-person checks, sales tax, Colorado pilot limits, owner tax policies, deposits, late returns, and support contact paths.
Sales tax and marketplace policies
View category- Colorado locations supported for paid checkout owners, renters
- Colorado paid checkout availability owners, renters
- Colorado tax-paid item statement owners
- Deposits, late fees, and damage charges owners, renters
- Free First bookings in unsupported pickup areas owners, renters
- Owner tax policies outside BorrowHive-collected states owners
- Sales tax on BorrowHive rentals owners, renters
- Supported tax and checkout locations owners, renters
- Tax-exempt renter requests renters, owners
- Why a Colorado home-rule city needs separate clearance owners, renters
- Why unsupported pickup areas remain Free First owners, renters
Trust, safety, and verification
View category- Asset labels, location checks, and identity verification on BorrowHive owners, renters
- Guide to becoming a verified person on BorrowHive owners, renters
- Identity verification privacy and deletion requests owners, renters
- Troubleshooting BorrowHive identity verification owners, renters
- Why BorrowHive requires identity verification before renting or lending owners, renters